How to Fix a Loose Disc Inside a Factory Sealed Video Game

Discovering a loose disc inside a factory sealed game can be disappointing, especially if you've been searching for a pristine collector's copy. The good news is that, in many cases, it's possible to carefully re-seat the disc onto the centre spindle without opening or damaging the factory seal. Having re-seated hundreds of loose discs over the years, this is the exact method I use to preserve the factory seal.

Video Tutorial

Before attempting this method, watch the demonstration below. Seeing the technique in action makes it much easier to understand how to safely re-seat a loose disc while preserving the original factory seal. Once you've watched the video, follow the step-by-step instructions below.

Follow the written guide below for a detailed breakdown of each step.

Before You Begin

This method should only be attempted if:

• The factory seal is genuine and completely intact.
• The game case is not cracked or damaged.
• The disc is able to move freely inside the case.
• You are confident the seal will not be put under stress.

Step 1 – Inspect the Case

Check that the disc has simply come away from the centre spindle and isn't trapped behind the manual or any inserts. Also inspect the centre spindle through the plastic to ensure it doesn't appear broken.

Step 2 – Position the Game

Hold the game flat with the front cover facing upwards and slowly tilt it so the loose disc slides towards the centre of the case. Gentle, controlled movements work far better than shaking the game.

Step 3 – Align the Disc

Slowly rotate the game until the centre hole of the disc lines up with the centre spindle. If done correctly, you will usually feel the centre of the disc rest loosely on top of the spindle. The disc will also stop moving freely once positioned. Patience is key—small adjustments are much more effective than sudden movements.

Step 4 – Re-Seat the Disc

Once aligned, ensure the game is completely flat with the front cover facing upwards. From a height of approximately 2 feet (60 cm), allow the game to drop onto a moderately soft surface, such as a carpeted floor or thick rug. If aligned correctly, the disc should click back onto the centre spindle. If it doesn't, repeat the process, increasing the drop height slightly if necessary. Avoid excessive heights or hard surfaces.

Step 5 – Check Your Work

Gently tilt the game in different directions. If you no longer hear or feel the disc moving inside the case, it has successfully been re-seated.

Things to Avoid

• ❌ Do not squeeze the plastic case.
• ❌ Never hit or bang the game against a hard surface.
• ❌ Do not bend the case to force the disc onto the centre spindle.
• ❌ Avoid excessive drop heights or hard landing surfaces.
• ❌ Stop immediately if you believe the factory seal could be damaged.

Final Thoughts

Loose discs are relatively common in factory sealed games, particularly titles that have spent years in storage or have been transported multiple times. In many cases, they can be safely re-seated without opening the game or affecting the original factory seal.

For collectors, preserving the integrity of the factory seal should always be the priority. Take your time, be patient, and never force the process.