Terms of service

Last updated: [03/02/2026]

 

1. About us

These Terms and Conditions govern your use of this website and any purchases made through it.

Business name: Retro Uncovered

Legal structure: Sole Trader

Contact email: retrouncovered@hotmail.com

By using this website or placing an order, you agree to these Terms and Conditions.

2. Products

We sell physical products. All product descriptions, images, and prices are provided to the best of our ability.

We reserve the right to:

Update product details

Change prices

Withdraw products at any time

Minor variations in appearance (e.g. packaging or condition descriptions) may occur.

3. Orders

When you place an order:

You confirm that the information you provide is accurate

You are legally capable of entering into a contract

An order is only accepted once payment has been received and we have confirmed the order.

We reserve the right to refuse or cancel an order, including in cases of:

Incorrect pricing

Stock availability issues

Suspected fraud

If we cancel an order, you will receive a full refund.

4. Prices and payment

All prices are shown in GBP (£) unless stated otherwise. Payment must be made in full at the time of purchase. Payments are processed securely by third-party payment providers. We do not store payment card details.

5. Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

Postal or courier services

Customs or border checks

Events outside our control

Risk of loss or damage passes to you once the order has been delivered.

6. Returns and refunds

Our Returns and Refunds Policy complies with UK consumer law. You have the right to cancel your order within 14 days of receiving your goods, unless an exemption applies. Returned items must be:

Unused

In their original condition

Refunds will be issued once returned items are received and inspected. Full details are available in our Returns / Refunds Policy.

7. Faulty or damaged items

If an item is faulty or damaged, please contact us as soon as possible with details and, where appropriate, photographs. Your statutory rights under the Consumer Rights Act 2015 are not affected.

8. Intellectual property

All content on this website, including text, images, logos, and branding, is owned by or licensed to Retro Uncovered. You may not copy, reproduce, or use any content without written permission.

9. Limitation of liability

We are not liable for:

Indirect or consequential losses

Loss of profits or business

Loss caused by misuse of products

Nothing in these Terms limits our liability for:

Death or personal injury caused by negligence

Fraud

Any liability that cannot be excluded under UK law

10. User conduct

You agree not to:

Use the website unlawfully

Attempt to interfere with site security

Misuse content or systems

We reserve the right to restrict access if these terms are breached.

11. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

12. Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to these terms

We may update these Terms and Conditions at any time. The latest version will always be available on our website.